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AGREEMENT FOR KODAK PREMIUM PROPASS MEMBERSHIP |
(Download this agreement) |
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THIS IS AN AGREEMENT between you and your studio (ÒYouÓ) and
Eastman Kodak Company, Professional Output ("Kodak"), effective upon
Your acceptance as described herein. This Agreement supersedes any and
all previous agreements between You and Kodak regarding the subject
matter hereof and the revised Promise of Excellence program. As a
Premium ProPass Member, You are entitled to benefits available
exclusively to participating Members, such as participation in the
KODAK Network of Professional Photographers, an online locator (the
"Locator") and Promise of Excellence Guarantee as defined in this
Agreement.
The Locator extends Your reach to new customers. As a Locator
participant, You also may extend the Promise of Excellence Guarantee
(the "Print Guarantee") to Your customers. The Print Guarantee assures
customers that You and KODAK PROFESSIONAL share a commitment not only
to the quality of the images that are captured by You, but also to the
lifetime quality of the media on which they are printed or produced.
By submitting Your information for Your listing in the Locator,
You agree to the following terms:
- You certify that You are a Professional Photographer with at
least 75% of your revenue derived from this profession. The Locator
will include only listings from Professional Photographers and
Professional Studios that earn at least 75% of their revenues from
professional photography. If during a verification check Kodak should
learn that You are not a Professional Photographer, Your listing will
be removed from the Locator.
- You certify that all
professional photography business received as a result of Your listing
in the Locator will be printed or otherwise produced, via an
independent professional lab or Your in-house lab, on KODAK
PROFESSIONAL Media, including without limitation:
- KODAK PROFESSIONAL ENDURA Media (Color Negative Paper)
- KODAK PROFESSIONAL Inkjet Photo Paper
- KODAK PROFESSIONAL EKTATHERM Media
- If
Your information indicates that You are a member of a professional
photography trade organization, You certify that You are a member in
good standing.
- You agree to abide by the terms of the Premium ProPass Membership
as set forth in this Agreement.
- You
agree to fulfill claims made by your customers under the Print
Guarantee as defined in Section B.5 and to provide reproduction prints
to your customers free of charge.
- You agree to identify Your studio conspicuously as a participant
in the KODAK Network of Professional Photographers.
- You
agree to the use of Your business name in any communications, printed
or electronic, that Kodak chooses to run as part of this program.
- You assume all responsibility for information supplied to the
Locator, including website links.
- You agree that Your studio may be visited upon reasonable prior
notice
by a representative of Kodak, and that Your adherence to the terms of
this Agreement may be validated on occasion.
- You agree to
have Your name and studio information listed on the Locator and to
allow Kodak to send updated Premium ProPass information to Your e-mail
address.
- All prints covered by the Print Guarantee must have been or
will be produced, via an independent professional lab or Your in-house
printing, using only KODAK PROFESSIONAL Media including without
limitation:
- KODAK PROFESSIONAL ENDURA Media (Color Negative Paper)
- KODAK PROFESSIONAL Inkjet Photo Paper
- KODAK PROFESSIONAL EKTATHERM Media
- All
original and reproduction prints covered by the Print Guarantee and
printed on KODAK PROFESSIONAL Endura Media must have been made or will
be made using only KODAK PROFESSIONAL Film, Paper and Chemicals.
- All
prints covered under the guarantee for KODAK PROFESSIONAL Inkjet Photo
Paper must have been or will be printed on one of the following
printers*:
| EPSON Stylus Photo R300 |
CANON i950 Photo Printer |
| EPSON Stylus Photo R320 |
CANON i960 Photo Printer |
| EPSON Stylus Photo R800 |
CANON i9100 Photo Printer |
| EPSON Stylus Photo 825 |
CANON i9900 Photo Printer |
| EPSON Stylus Photo 890 |
CANON S9000 Photo Printer |
| EPSON Stylus Photo 960 |
CANON iP5000 Photo Printer |
| EPSON Stylus Photo 1270 |
CANON iP8500 Photo Printer |
| EPSON Stylus Photo 1280 |
| EPSON Stylus Photo 1290 |
| EPSON Stylus Photo R1800 |
| EPSON Stylus Photo 2000P |
| EPSON Stylus Photo 2100 |
| EPSON Stylus Photo 2200 |
| EPSON Stylus Photo R2400 |
| EPSON Stylus Pro 4000 |
| EPSON Stylus Pro 4800 |
| EPSON Stylus Pro 7600 |
*List subject to change based on the introduction of new
printers.
- All prints covered by the Print Guarantee and
printed on KODAK PROFESSIONAL EKTATHERM Media must have been or will be
printed on one of the following printers*:
| KODAK PROFESSIONAL 8500 |
KODAK PROFESSIONAL 9810 |
| KODAK PROFESSIONAL 86XX |
KODAK PROFESSIONAL ML-500 |
| KODAK Photo Printer 6800 |
KODAK PROFESSIONAL 1400 |
| KODAK Photo Printer 6850 |
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*List subject to change based on the introduction of new
printers.
- The Print Guarantee will cover:
- only prints originally created or subsequently reproduced (i)
for the use of consumers for their personal enjoyment and (ii) with KODAK
PROFESSIONAL Media as listed in Section B.1.
- Reimbursement
to You for the cost (as defined in Section C.3.f of this Agreement) of
Kodak-branded reproduction media used to reproduce the print where the
print is found defective as a result of product performance issues,
such as fading or cracking, when the print was made on or after January
15, 2006 or your membership date, whichever is later. Reimbursement may
be claimed at any time after production of the print.
- Reimbursement for the cost of media used to reproduce the
print is the sole obligation assumed by Kodak; and no monetary guarantee or other
guarantee, whether expressed or implied, is made by Kodak. If the
original negative or digital file is not available or is not in good
condition or the requirements of Sections B.1 to B.4 have not been met,
the Print Guarantee shall be null and void.
- The Print Guarantee will not cover:
- Prints used for retail display or competition purposes
- Damage or issues affecting prints prior to acceptable
consumer delivery, including but not limited to:
- improper processing
- post-process treatment physical damage
- misorders
- incorrect masking
- incorrect retouching
- Undesirable effects caused by retouching, print finishing,
and spray mounting.
- EKTATHERM or Inkjet Media with lacquer or other non-water
based coatings applied.
- Album or folio covers, frames, mattes, etc.
- Images created prior to Your membership date or January 15,
2006 which
ever is later. Any commitments made under the former Promise of
Excellence program prior to January 15, 2006 will be honored according
to the terms and conditions of that program.
- Your labor, shipping charges and/or any other disbursements.
- Loss.
- Damage or issues due to something other than product
performance.
- Digital print retouching, artwork or manipulation, since a
digital file in good condition is required.
- Kodak reserves the right to limit reimbursement of print
claims.
- PLEASE NOTE: You will be responsible for (i) first paying for
the reproduction; and (ii) submitting directly to Kodak a claim for
reimbursement.
- To ease administration of this program, You must use the Premium
ProPass, Promise of Excellence Print Guarantee
Fulfillment Form.
- You must follow these steps to complete each claim for
reimbursement:
- On the Guarantee Fulfillment Form, You must record the
consumerÕs name,
address, and telephone number; the negative file or digital file number
(if applicable); the date the image was taken; and the name of the
originating studio.
- If reproduction of the image is
appropriate, based on the criteria outlined in this Agreement, You must
describe on the form the nature of the product performance issue.
- Retrieve the negative or digital image from Your file or from
the
consumer and reprint the image. Be sure to keep the damaged print.
- When You receive the reproduction print and invoice from your
lab, send
the original Fulfillment Form, along with the damaged print and a copy
of the lab invoice or the product name of in-studio media used,
directly to KODAK PROFESSIONAL. The address is as noted on the form. Be
sure to include Your tax identification number. Keep a copy of the form
for Your records.
- PLEASE NOTE: Larger prints may be
trimmed down to 11" x 14", or folded, to provide Kodak with a sample of
the product performance issue.
- Reimbursement from Kodak
will be in the form of a check made payable to You. The amount billed
should be only the cost of the Kodak-branded replacement media used to
reproduce the print at the lesser of the labÕs current published price
list or MSRP (ManufacturerÕs Suggested Retail Price) of KODAK
PROFESSIONAL ENDURA Media, KODAK PROFESSIONAL Inkjet Photo Paper or
KODAK PROFESSIONAL EKTATHERM Media.
- Shipping and handling and Your labor are NOT covered as part
of this program.
- Reimbursement is only guaranteed after review of the claim.
You may
request a prior evaluation from Kodak to determine if the claim is
proper under this Agreement and the amount Kodak will pay. Mark a
Guarantee Fulfillment Form as "Request for Prior Approval" and send it
directly to Kodak, along with the damaged print and an estimate of the
replacement charge.
- PLEASE NOTE: Submitted prints will not be returned.
- Please mail the prints and form to:
KODAK PROFESSIONAL Promise of Excellence
343 State Street, Rochester, NY 14650-0403
D. Termination
Kodak may terminate this Agreement prospectively at any time upon
thirty (30) days prior written notice to You.
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